Legal
Privacy Policy
Whirlwind Secretarial Services | ABN 44 233 892 479 | Last updated: April 2026
1. Introduction
Whirlwind Secretarial Services is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2. What Personal Information We Collect
We may collect your name and contact details, business name and position, information provided during service delivery, payment and invoicing details, and any other information you choose to provide.
3. How We Collect Information
We collect information directly from you via phone, email, the website contact form, or during service delivery, and from third parties where you have been referred to us.
4. Why We Collect Information
We collect information to provide services, communicate with you, issue invoices, respond to enquiries, improve our website, and comply with legal obligations.
5. How We Use and Disclose Information
We do not sell, rent, or trade your personal information. We may share it with service providers necessary to operate the website or deliver agreed services.
6. How We Store and Protect Information
Information is stored in cloud-based systems including Google Workspace and Xero. Access is limited and reasonable steps are taken to protect your information.
7. Automated Decision-Making
Whirlwind does not use automated decision-making systems. All decisions regarding service delivery are made by Cath Watkins personally.
8. Cookies and Website Analytics
The website may use cookies and analytics tools to collect non-personally identifiable information about how visitors use the site.
9. Your Rights
You have the right to request access to, correction of, or deletion of your personal information, and to withdraw consent at any time.
10. Data Retention
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
11. Data Breaches
In the event of a data breach likely to cause serious harm, we will notify affected individuals and the OAIC as required.
12. Complaints
If you have a privacy concern, please contact us. We will respond within 30 days.
13. Changes to This Policy
We may update this policy from time to time. Updates will be published on this page.
14. Contact
Cath Watkins | Whirlwind Secretarial Services | Please use the website contact form.
This policy is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles.